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Platform fees explained - Nolio

Stripe fees, Nolio fees by plan and worked examples, depending on whether the sale comes from the marketplace or your coach page.

Written by Romain Malbreil

Nolio may apply platform fees to your coach/club subscription in several scenarios:

  1. Training plan sales

  2. Athlete-coach matchmaking

  3. Using the subscription automation system for your athletes

Nolio fees vary depending on your subscription.
Club subscriptions (Starter and Classic) have fees similar to the Coach Pro plan.


1. External fees (Stripe)

  • 1.5% + €0.25 of the amount for standard European cards

  • 2.9% + €0.25 for UK cards

  • 3.25% + €0.25 for international cards


2. Nolio fees by plan type

Plan

Marketplace fees*

Athlete subscription fees**

Coach Starter

33%

2%

Coach Classic

30%

1.8%

Coach Pro

25%

1.6%

Club Starter

25%

1.6%

Club Classic

25%

1.6%

*Plan sale via the marketplace, or "athlete ↔︎ coach" matchmaking brought by Nolio.
**Recurring payments collected via the "Athlete subscription" module.


3. How does it apply? Three scenarios

  1. Selling a plan via the marketplace
    Nolio brings you the customer ➜ marketplace fees per the table above + Stripe fees.

  2. Selling a plan from your coach page
    You bring the customer ➜ €1 + 10% + Stripe fees.

  3. Personalized coaching / Athlete subscription
    You bill your service via the subscription system ➜ athlete subscription fees per the table above + Stripe fees.


4. Worked examples

Case

Amount

Plan

Calculation

Coach profit

Plan sold on the marketplace

€100

Coach Starter

100 – €1.65 (Stripe) – €33 (33%)

€65.35

Plan sold on the marketplace

€100

Coach Classic

100 – €1.65 (Stripe) – €30 (30%)

€68.35

Plan sold on the marketplace

€100

Coach Pro

100 – €1.65 (Stripe) – €25 (25%)

€73.35

Monthly subscription

€80

Coach Starter

80 – €1.37 (Stripe) – €1.60 (2%)

€77.03

Monthly subscription

€80

Coach Classic

80 – €1.37 (Stripe) – €1.44 (1.8%)

€77.19

Monthly subscription

€80

Coach Pro

80 – €1.37 (Stripe) – €1.28 (1.6%)

€77.35


5. What if I sell a plan from my Coach page?

The fees remain €1 + 10% of the sale price (unchanged), whatever your plan.

Example for a plan sold at €100: 100 - (0.25 + 0.015 * 100) - (1 + 100 * 0.10) = €87.35


6. Athlete-coach matchmaking

When an athlete looks for a coach on Nolio and you get in touch for personalized coaching, we charge for the fact that Nolio brought you an athlete.

In this case, your athlete will have a logo letting you know they were brought by the Nolio marketplace.

  • €10/month for 6 months

  • OR 10% of the amount of your athlete subscription with them via the Nolio athlete subscription system

Example 1: Titouan Larnicoule joined your team through the Nolio marketplace, you will be charged €10/month for 6 months
​

Example 2: Dimitri Laplante joined your team through the Nolio marketplace, you use the Nolio athlete subscription system and bill them €60/month, so you will be charged €6/month for 6 months.

When the athlete leaves your team, billing stops immediately.


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