This section explains in detail how to view and manage your Nolio subscription, your user quotas, and your invoices and payment methods, directly from the Subscription & Invoices tab.
1. Access the "Subscription & Invoices" tab
Step | Action |
1 | Log in to your Nolio account. |
2 | Click your avatar (top-right corner), then select Settings. |
3 | In the left-hand menu, choose Subscription and invoices. |
2. My plan block
Item | Description | Actions |
Plan name | Shows your current plan (e.g. Coach Pro). | / |
Estimated monthly price | Sum of the base subscription + variable extras. | This is an estimate, re-evaluated daily based on the number of athletes and coaches in your team. |
My team | Number of athletes & coaches included in the plan (e.g. 30 athletes, 2 coaches). | / |
Additional athlete | Price per extra user (e.g. €1.50/month per athlete up to 50, then €1). | / |
Additional coach | Price per extra user (e.g. €12/month). | / |
Change plan | Lets you move to a higher or lower plan. | Click and choose the plan you want. |
3. Quotas block
Three progress bars show how much of your quota you are using:
Quota | Bars & thresholds | Tips |
Athletes | Green bar up to the included quota (e.g. 30), then light green up to the next pricing threshold (e.g. 50). Beyond that, a reduced rate applies. | You can see the breakdown above the bar. |
Premium athletes assigned | Counts how many Premium licenses are assigned among your athletes. | Unassigned Premium licenses are not billed. |
Coaches | Same logic as athletes. | Ideal for organizations with several coaches. |
4. Monthly charge block
Information | Content |
Next charge | Date and time of the next charge. |
Cart details | A line for the base subscription + lines for each extra (additional athletes & premium). |
Total | Amount (incl. tax) that will be charged. |
💡 The breakdown is recalculated every night based on your actual usage.
5. Payment information block
Field | Example | Action |
Type | SEPA direct debit or card | / |
IBAN | / | / |
Bank code | / | / |
Update my payment method | Link to update the SEPA mandate or card, depending on your country. | Click and follow the Stripe instructions. |
Suspend my subscription | / | Stops billing at the next due date without deleting your data. |
6. My invoices block
A table lists the last three invoices; each row contains:
Column | Description |
Invoice no. | Downloadable PDF link. |
Date | Issue date and time. |
Invoice amount | Incl. tax. |
Amount paid | Shows “Paid” once the transaction succeeds. |
Click All my invoices to access the full history.
7. Billing address block
Field | Description |
Company name | Your company name for the invoice. |
EU VAT number | VAT number if applicable. |
Address / City / Postal code / Country | Official postal details. |
Update button to save your changes.
8. Tips & best practices
Monitor your quotas: if you are approaching the 50-athlete threshold, consider upgrading for a lower per-unit rate.
Download your invoices every month for your accounting.
Update your IBAN after any change of bank to avoid failed payments.
Check your billing address: it must match your company's legal details.
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